Guidelines
for Preventing Workplace Violence for Health Care & Social Service
Workers 
Occupational
Safety and Health Administration, Publication: OSHA
3148-01R 2004
Workplace
Violence: Issues in Response 
FBI Critical Incidence Response Group, National
Center for the Analysis of Violent Crime, FBI Academy, Quantico,
Virginia, 2002.
Workplace
Violence and Prevention in New Jersey Hospital Emergency Departments

New Jersey Department of Health and Senior Services, Public Health
Services Branch, Division
of Epidemiology, Environmental and Occupational Health, Occupational
Health Surveillance Program
Violence:
Occupational Hazards in Hospitals 
U.S. Department of Health & Human Services, Center for Disease
Control and Prevention, National
Institute for Occupational Safety and Health.
NIOSH publication 2002-101.